Chase unpaid invoices politely (and automatically)
Chasing money is uncomfortable, so it gets delayed, and the longer you delay the harder it is to raise. Take the human awkwardness out of it and the whole thing gets easier.
Where it hurts
When a person has to write the chase, two things go wrong. It goes out late because nobody enjoys the task, and the tone is off because they're either too soft to work or too blunt because they're annoyed.
Inconsistency is the real killer. One customer gets chased at day three, another at day thirty, and the ones who slip through never get chased at all. Your cash flow ends up depending on your mood that week.
And every awkward email you send is a small tax on a relationship you'd rather keep good. It shouldn't fall on you personally to be the bad guy about your own money.
What I'd build
I'd build a chase sequence that works from your accounts package and knows exactly who's paid and who hasn't. A friendly reminder before the due date, a firmer one after, a plain statement of account if it drags on. Rather than one template for everyone, AI drafts each chase in your tone from the real details (the invoice, the history, what they said last time), and you approve the ground rules once. Everything stops the instant the money lands. You also get a short aged-debtors note each Monday: who owes what, who's overdue, who has earned a phone call. Works with Xero, QuickBooks or FreeAgent, by email or, where it suits, by text.
What changes
- Invoices chased politely without you lifting a finger
- Every chase drafted by AI in your tone, not a template
- A Monday note showing who owes what and who's overdue
- Chasing stops the moment they pay
Related fixes
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