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Invoicing and getting paid

How to take card payments as a small business

A customer wants to pay by card and you're stood there with a cheque book and a maybe. The options for taking card payments have got cheap and simple, but the choice between them is genuinely confusing.

Where it hurts

There are four broad ways to take a card. A little reader that pairs with your phone, tap-to-pay straight on the phone with no hardware at all, a payment link you send by text or email, and a proper online checkout on your website. Most small businesses end up needing two of these, not one.

The fee talk is where it gets murky. Every provider charges a percentage per transaction, and the headline rate is rarely the whole story once you factor in whether the card was present, whether it's a business card, and any monthly fees. SumUp, Square, Stripe and Zettle all sit in roughly the same territory but price things differently, and the cheapest on paper isn't always cheapest for how you actually trade.

Then there's the bit everyone forgets: the money lands in one place and your accounts live somewhere else. Payouts arrive as lump sums that bundle several sales together, and if nobody connects the two, someone spends Friday afternoon retyping figures and guessing which payout covers which invoice.

What I'd build

I'd start from how you actually take money (in person, on a job, over the phone, on a website) and pick the mix that fits, naming real fees so you can see what each option costs you rather than trusting a headline rate. Then I'd wire the payments into your accounting software so each payout reconciles itself against the right invoices, fees and all, with nothing retyped. If you're mostly invoicing, I'd add a pay-by-card link to every invoice so customers can settle in one tap.

What changes

  • The right mix of reader, tap-to-pay, links or checkout for how you trade
  • Honest fee comparison across the main providers, no affiliate spin
  • Payouts reconciling automatically into your accounts
  • Faster payment because paying you is now a single tap
As with everything here, you get one number before any work starts; here's how pricing works.

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